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| TIME MANAGEMENT MADE POSSIBLE < new time managing > New Time provides information on the organization of time. First,
calculate how much money your time is worth. If you work for an organization,
calculate how much you cost it each year. Include your salary, payroll
taxes, the cost of office space you occupy, equipment and facilities you
use, expenses, administrative support, etc. If you are self-employed,
work in the annual running costs of your business. To-Do Lists are essential when you need to carry out a number of different tasks or different sorts of task, or when you have made a number of commitments. If you find that you are often caught out because you have forgotten to do something, then you need to keep a To-Do List. Learning from Your Log Author and productivity
guru David Allen helps people close what he calls "open loops," the running
mental to-do lists that cause all manner of stress. Allen offers this
advice for getting it done.: Capture - Jot down every useful idea - shoulds, want-tos, and need-tos - whenever and wherever you think of them. Always keep pens and pads handy to take notes or you'll resist the process. Centralize - When you're back at your desk, tear off the sheets of paper - to keep your pad fresh for new input - and toss them into a single in-basket. Process the in-basket daily, as you (should) do with voicemail. Sort - Devise a system for organizing accumulated notes and ideas. Consolidate similar tasks (phone calls, errands, etc.) and create files for projects, references, and other materials. Renegotiate - review your lists frequently to ensure you're not missing anything. At least once a week, check your files to remind yourself of all project commitments you have and the next steps for each. <
shorten your commute > The
time-challenged commuter who's already familiar with 511 (dial it), HOV
(get in it), and XM NavTraffic (buy it) should also consider this simple
tool: a stopwatch. By clocking your drive time each day for a year and
changing the moment of departure by 10-minute increments, you could shave
minutes off your commute. During a traffic jam, experts suggest you move
to the far right lane, which, counter intuitively, flows faster than the
left lanes. <
speed up a customer service call > 1.
Get the right number. Go to gethuman.com/us
for a database of customer support lines and tips on navigating each phone
tree. 2.
Bail out of voice jail. Press repeatedly, or try combinations
of Ø, # and * (ignore the “Invalid entry” responses).
Use the option for Spanish, which may yield a bilingual operator. Or call
a sales line and ask to be transferred. If you get a voice recognition
system, say these helpful words: agent, operator, representative,
I don’t know, get human, and help. When all else fails,
shout profanity, yell "bomb" or "refund": Some systems
rush “angry” callers to an operator. 3.
Take names. Once you reach a human, request the rep’s
name and operator number “so I can call you back if I get disconnected.” 4.
Have pity. Tech support people get screamed at 24/7.
If you can make them feel that you’re that one reasonable person
they talk to all day, they’ll want to assist you. Dilbert
creator Scott Adams lists low-impact ways to look like an overachiever
in Wired Magazine's August issue. Complain
that you're totally swamped at every
opportunity. Use phrases like "jumping from one fire to another"
to make your job sound kind of sexy and dangerous. Carry
a piece of paper wherever you go. To give yourself the necessary urgent
facial expression and body language, imagine it’s something incredibly
important, like a stay of execution from the governor.
Never clean your cubicle. After all, if you had any spare cycles
you wouldn’t let yourself live like a pig.
If you wear glasses, leave an old pair on the desk as though you
will be right back. Then go home. Although
we think this is amusing, it is really saying that you hate your job and
should think about a new one - really, it's not worth it. A recent article from Business
Week about New Time: At most companies, going AWOL
during daylight hours would be grounds for a pink slip. Not at Best Buy.
The nation's leading electronics retailer has embarked on a radical--if
risky--experiment to transform a culture once known for killer hours and
herd-riding bosses. The endeavor, called ROWE, for "results-only
work environment," seeks to demolish decades-old business dogma that
equates physical presence with productivity. The goal at Best Buy is to
judge performance on output instead of hours. NT
CALENDAR | NT WATCH |
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